Terms and Conditions

Effective Date: 20/03/2025

Welcome to Hello MDs (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and communications. By accessing or using our services, you agree to comply with these Terms. If you do not agree, you must not use our services.

1. Services Provided

Hello MDs provides medical billing, revenue cycle management (RCM), prior authorization, accounts receivable, credentialing, and related administrative services to healthcare providers and organizations. We do not provide direct medical care or emergency services.

2. Eligibility

Our services are intended for use by licensed healthcare providers, organizations, and their authorized representatives. By using our services, you confirm that you have the authority to enter into this agreement on behalf of your organization.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate, complete, and truthful information.

  • Ensure that any data you provide complies with applicable privacy and healthcare regulations (including HIPAA).

  • Not misuse our services for unlawful or fraudulent purposes.

  • Maintain the confidentiality of any login credentials and be responsible for all activity under your account.

4. HIPAA Compliance

Hello MDs operates in compliance with HIPAA regulations. Any protected health information (PHI) provided to us will be handled in accordance with applicable privacy and security laws.

5. Consent to Communication

By submitting your information, you consent to be contacted by Hello MDs via phone, email, or SMS regarding our services.

  • Message Terms: Message and data rates may apply. Messaging frequency may vary.

  • Reply STOP to opt-out or HELP for assistance.

  • For more details, review our Privacy Policy.

6. Data Collection and Use

We collect and process personal and organizational information to deliver our services. We do not sell your data to third parties. For full details, see our Privacy Policy.

7. Payment Terms

Any fees for services provided will be outlined in a separate written agreement between Hello MDs and the client. Payments are due as specified in the agreement.

8. Limitation of Liability

To the maximum extent permitted by law, Hello MDs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

9. Intellectual Property

All materials, content, and branding related to Hello MDs are protected by intellectual property laws. You may not use our content without prior written consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.

11. Governing Law

These Terms shall be governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with a revised “Effective Date.” Continued use of our services after updates indicates acceptance of the changes.

13. Contact Information

For questions about these Terms, contact us:
📧 Email: info@hellomds.com
📞 Phone: (469) 421-2777
🏢 Address: 8230 Elmbrook Drive, Suite 200, Dallas, Texas 75247

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