Privacy Policy

Introduction

HelloMDS (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information we process while providing our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Services We Provide

We offer a range of services to doctors and healthcare centers in the USA, including:

Medical Billing Services
Medical Accounts Receivable
Pre-Authorization Services
Denial Management Services
Enrollment & Credentialing Services
Payment Posting
Web Development for Doctors
Virtual Assistance Services

Information We Collect

We may collect the following types of information:

1. Personal Information

• Clients: Names, contact details, professional credentials, and other relevant information necessary to provide our services.
• Patients: Protected Health Information (PHI) as defined under HIPAA, including medical records, billing information, and insurance details, provided to us by our clients.

2. Technical Information:

IP addresses, browser types, operating systems, and other technical data collected through our website and services.

How We Use Information

We use the collected information to:

• Provide and manage our services.
• Process billing and payments.
• Ensure compliance with legal and regulatory requirements.
• Improve and enhance our services.
• Communicate with clients regarding service updates and information.

Information Sharing and Disclosure

We do not sell personal information. We may share information with third parties in the following circumstances:

• Service Providers: Trusted partners who assist in operating our services, subject to confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights and safety.

Data Security

We implement robust security measures to protect personal information, including:

• Encryption of data during transmission and storage.
• Regular security assessments and audits.
• Access controls to restrict information to authorized personnel.

HIPAA Compliance

As a HIPAA-compliant company, we adhere to all applicable standards and regulations to protect PHI. Our practices include:

• Signing Business Associate Agreements (BAAs) with clients.
• Implementing administrative, physical, and technical safeguards.
• Providing regular training to employees on HIPAA requirements.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. Users can control cookie preferences through their browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage users to review their policies.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the effective date.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Email Address: info@hellomds.com
Address: 50H Business Parkway, Richardson TX 75081.
Phone: (469) 421-2777