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ABOUT US

Our Vision

At Hello MDs, we envision a healthcare system where providers can focus solely on patient care, free from the complexities of revenue management. Our goal is to empower healthcare professionals with seamless solutions that ensure every claim is processed swiftly and accurately.

We are committed to streamlining financial operations, allowing providers to thrive and deliver exceptional care. By eliminating administrative burdens, we aim to create a healthier society where quality patient care is the priority. Together, we can transform the future of healthcare, one claim at a time.

Billing Services

An efficient and translucent billing solution. Let you generate more revenue through loftier claim acceptance and rapid reimbursements.

Accounting Services

Bookkeeping, Budgeting, Bank Reconciliation, Financial Statements and more.

Prior Authorization
Services

Efficient prior authorization resolutions to avoid costly claim denials.

Account Receivable
Services

Increase your cash flow with our secure, swift, and easily integrated Account Receivable Services.

Denial Management
Services

From identifying denials to resubmitting claims, our denial specialists cover it all for you.

Credentialing and
Enrollment

Utilizing technology to develop a vigilant, efficient, and integrated approach to credentialing and enrollment services.

Solutions

Custom Solutions for Your Business

At HelloMDS, we understand that every healthcare provider has unique needs. That's why we offer tailored solutions designed to meet the specific requirements of your practice, ensuring streamlined workflows, enhanced patient care, and improved efficiency. Whether you're looking to optimize your electronic health records, integrate telehealth services, or customize practice management software, our team of experts is here to provide innovative, scalable solutions that evolve with your practice.
With a deep understanding of the healthcare landscape, we craft personalized strategies to help you focus on what matters most—your patients. From initial consultation to implementation and ongoing support, HelloMDS delivers a seamless experience, giving you the tools you need to succeed in today’s fast-paced medical environment.

Email Marketing System

Hello MDs Marketing Solutions

It’s Friday

Employee Management Solutions Hello MDs

Ticketing Portal

EHR Solutions Hello MDs

Testimonial

What The People Thinks About Us

Angela Carter M.D

The tailored services and exceptional customer support are what I like the most about Hellomds

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James Mateo D.O

Choosing HelloMds was the right decision for me. Super quick and easy.

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Evelyn D.M.S

I previously used billing services from another company. However, I was not very satisfied due to their poor integration. The experience with HelloMds is pretty satisfying though.

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Priya Patel D.P.M

Partnering with HelloMDs has been great for our practice. Their credentialing and enrollment services streamlined our processes, allowing us to focus on patient care. They definitely have a team of knowledgeable and responsive professionals. Can't recommend enough!

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Mark Thompson D.D.S

HelloMDS has handled our prior authorizations and denial management quite well. This has resulted in quicker payments and reduced stress for our in-house staff. Support has also been invaluable!

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Lisa Chen N.P

Impressed with your team’s professional denial management services. You have helped us grow faster than ever! We’ll probably outsource more to Hellomds.

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FAQs

Frequently asked questions

What services do HelloMDs provide?

HelloMDs offers BPO services in customer support, sales, lead generation, technical support, data entry and processing, and medical billing. It also provides digital marketing, web development, UI/UX services, Virtual assistance services, and many other services.

What are HelloMDs digital marketing services?

Their digital marketing service encompasses market evaluation, search engine optimization (SEO), paid ads, social media marketing (SMM), email marketing, and tracking return on investment ROI.

What is the RCM cycle in US Medical Billing?

RCM services include Patient registration, Coding, Demographic and Charge entry, Charge entry, claims submission, EDI/Rejections, Payment posting, Denial management, AR follow-up, and Patient statements.

Is my data safe at RCM?

RCM safeguards your data. Your vendor will apply the newest encryption technology to protect your data from unauthorized access and malicious attacks. The same vendor is also supposed to have restrictive policies to ensure that your data is only used for its intended purpose without sharing it with any third party.

Who owns your billing details?

That billing information is yours; this includes any information about health services, the amount you owe for those services, and how the healthcare system has been reconciling your accounts. Service providers and billing organizations will have access to and administer these records for the sole purpose of filing your claims. Still, HIPAA and other relevant laws dictate that they maintain that confidentiality. You have the right to copies of those billing records and may inquire about what they are doing with your information. Any organization dealing with your records must treat those records confidentially.

Who will directly deal with your account?

We will have an experienced Account Manager dedicated solely to your account who has considerable experience with medical billing and coding. That means one central point of contact that would assure you of at least one-on-one attention and tailored solutions meeting your organization’s needs. They will work with our team of experts to address concerns, streamline processes, and constantly keep you informed on the performance of your account. We make sure we retain clear communication and accountability in our association.

Do you get a guarantee of Transparency?

We try to be fully transparent in every process and communication, but guaranteeing the same is challenging because healthcare is dynamic. We are open to keeping you updated and happy to answer any questions about our work.

What is the role of Denial Management?

Denial Claim monitoring involves monitoring performance metrics, biller and payer analysis, researching the trends of denial management in healthcare, identifying underlying causes, improving workflows, and being proactive about preventing denial management.

Why are accounting services crucial?

This is crucial because accounting maintains systematic records of any organization’s financial information. Current records facilitate users’ comparison of current financial information with previous ones. With full, consistent, and accurate records, it enables users to assess a company’s performance over time.

What do you understand by an account receivable service?

Accounts receivable refers to the cash your customers owe you due to goods or services they bought from you. That cash, collected usually after a few weeks, forms part of your assets in your company’s balance sheet. This is how accounts receivable works in accrual-based accounting.

Can I track the performance and quality of the medical billing service I hire?

Of course. HelloMDs allow providers to monitor their practice’s billing quality and outcome. We also produce reports on day-to-day billing and key markers and offer revenue cycle improvement feedback.

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November 12, 2024