Remote Patient Monitoring

Turn Your RPM Program Into Paid Claims Not a Monthly Headache

You enrolled the patients. The devices are transmitting. The claims keep denying. HelloMDs handles the billing side of remote patient monitoring, coding, transmission-day tracking, documentation, submissions, and denial appeals. We follow the 2026 code changes, the 16-day rule, and the payer quirks that decide whether your month pays or doesn't. Your clinicians care for patients. We make sure the work gets paid for.

Schedule a Free Demo
‹ October 2026 ›
MonTueWedThu FriSatSun
Internal Medicine Billing Is Harder

How Much Revenue Is Your RPM Program Leaving Behind?

RPM pays you every month for the same patient. It also has more ways to quietly fail than almost anything else you bill. Nearly all of them are billing problems which means they can be fixed.

Claims filed without the 16 days of readings the code requires the exact issue behind OIG's RPM enforcement settlements.
Clinical staff time that was never logged, so billable minutes vanish.
Patient calls that happened but were never documented.
Claims submitted with no ordering provider attached.
99445 and 99454 billed in the same period a duplicate denial you created yourself.
The 2026 code changes never built into your workflow
Nobody watching the transmission count until the month was already closed
Denials sitting untouched because no one owns RPM follow-up.
Patients who stopped transmitting weeks ago and fell off the program.
Why Choose HelloMDs?

Six Reasons to Trust Hello MDs With Your RPM Revenue

Us-Based teams

15 Years of Revenue Cycle Experience

We have managed medical billing, claims, and denial work for private practices and physician groups nationwide.

certified coders

RPM Coding Built for 2026

Our certified coders work 99453, 99445, 99454, 99457, 99458, 99470, and 99091 daily including the two new codes most teams have not adopted

expertise

Denials Don't Get Dropped

RPM and CCM denials get investigated, corrected, appealed, and followed. Not resubmitted once and forgotten.

proven results

Transparent Claim-Level Reporting

You will see what was reviewed, what was billed, what was denied and why, and what was recovered. Every month.

Web Design

We Work Inside Your EHR

No platform migration. No new system for your staff to learn.

Certified RCM

Certified, HIPAA-Compliant Team

AAPC CPC and CPB credentialed coders and billers working under a signed BAA.

HelloMDs Neurology Billing Solutions That Deliver Results

We manage your complete neurology revenue cycle with specialty-trained coders and 2026-compliant billing workflows, from first patient contact to final payment.

cpt code

EEG Billing & Coding

We accurately bill EEG services (95816, 95819) and long-term monitoring (95700-95726). Our team applies Modifier 26 correctly and ensures physician-signed interpretation reports are attached before submission.

transparency

EMG & NCS Billing

Our coders manage EMG CPT 95860–95886 and nerve conduction study CPT 95907-95913 billing. We verify NCCI edits before every submission and ensure EMG and NCS services billed on the same date include complete, separately supported documentation for both components.

budget

Chronic Neurological Condition Coding

We handle complex condition coding for Parkinson's disease (ICD-10: G20), multiple sclerosis (G35), chronic migraine (G43.x), and cerebral infarction (I63.x). Precise diagnosis coding supports medical necessity for high-cost treatments, long-term monitoring, and payer approval of specialty medications and infusion therapies.

contract-marketing

Prior Authorization Management

We manage authorizations for MRI, PET scans, Botox injections for chronic migraine (CPT 64615), lumbar punctures (CPT 62270, 62272), and long-term EEG monitoring. Our team tracks approvals to prevent expired or missing authorization denials.

change

Telehealth & RPM Billing

We bill tele-neurology visits using Modifier 95 and manage RPM claims for chronic conditions, including MS, Parkinson's, and epilepsy. Our coders stay current with 2026 payer-specific telehealth coverage rules to ensure your remote care services generate full, compliant reimbursement.

Already Using Your Preferred EHR? We Can Work With It.

Our RPM billing team works inside your existing EHR and practice management software reading your transmission reports, posting to your system, and reporting back in the tools you already use.

eclinical works
collaborateMD
AdvancedMD
Brightree
CureMD
Client Logo 6
Client Logo 7
Client Logo 8
Practice fusion
office ally
Tebra
athena health
We Recover your rpm denials
What Do We Handle?

We Code. We Bill.
We Recover.You Get Paid.

RPM Coding & Charge Entry

Code selection driven by actual data days and management minutes with mutual exclusions enforced before anything is submitted.

Eligibility & Benefits Verification

We confirm coverage and cost-share before enrollment, so patients are not surprised in month two.

Prior Authorization & Credentialing

Payer enrollment, authorizations, and revalidations handled because you can not collect on a code you are not credentialed for.

Claim Submission & Scrubbing

Clean claims, payer-specific edits, and a single submission per program per month.

Denial Management & Appeals

RPM and CCM denials investigated at the root cause, appealed, and followed until resolution.

Payment Posting & A/R Follow-Up

Payments posted accurately and underpayments pursued not written off.

Reviews

Trusted by Practices. Focused on Better RPM Outcomes.

Hear how healthcare providers are improving remote patient monitoring with streamlined workflows, reliable monitoring support, and better visibility into patient care. From tracking readings to managing documentation and billing requirements, our RPM solutions help practices simplify operations while keeping patients connected between visits.

Dr. Michael Reynolds

RPM gives our team a clearer picture of how patients are doing between appointments. We can review readings, recognize concerning patterns, and follow up when needed instead of relying only on occasional office visits.

Jennifer Mitchell

Having a structured RPM workflow makes it easier to keep track of patient readings, monitoring activity, and follow-up needs. It helps our staff stay organized while keeping patient care at the center of the process.

Dr. James Carter

Remote monitoring helps us maintain a more consistent connection with patients managing ongoing health concerns. Reviewing trends over time supports more informed conversations and helps our team determine when additional attention may be appropriate.

Sarah Thompson

A well-managed RPM program brings patient readings, documentation, and follow-up tasks into a more consistent workflow. That structure helps our care team spend less time chasing missing information and more time addressing patient needs.

Frequently Asked Questions

Billing, coding, documentation support, claim submission, denial appeals, and reporting for your RPM program. Clinical care, treatment decisions, and device supply stay with your practice.

99453, 99445, 99454, 99457, 99458, 99470, and 99091, based on what actually occurred in each period. We enforce the mutual exclusions between 99445 and 99454, and between 99470 and 99457.

In 2026 that month can still be billed under 99445 for 2–15 days of data. Before 2026, that month was typically unbillable which is why so much RPM revenue was silently lost.

Yes, when both services were actually furnished and the time is tracked separately. The same minutes can never count toward both.

No. Devices and patient education stay with your practice or your device vendor. We handle everything that happens to the claim after the reading arrives.

Yes. We work inside your existing EHR and practice management software no system change required.

We investigate the root cause, correct the claim or file the appeal, and follow it until it is paid or the payer gives a defensible reason it won't be.

We will walk you through that on the call, based on your volume and what you need us to take off your plate. No surprises hidden in a contract.

Send us one month of RPM claims or just your panel and payer mix. You will get findings back before you commit to anything.

×

Request a Free Consultation